FAQs
Orders & Shipping
Do you offer free shipping?
Yes. All orders over $25 ship free within the United States. Orders under $30 are charged a standard shipping rate at checkout.
How quickly will my order ship?
Orders placed before 10:00 AM Pacific Time on business days typically ship the same day. Orders placed after 10:00 AM Pacific Time, on weekends, or on holidays ship the next business day.
How long does delivery take?
Priority shipping is estimated to arrive in 2 to 3 business days after shipment. Standard shipping is estimated to arrive in 6 to 8 business days after shipment. Delivery times may vary during peak periods or carrier delays.
Do you ship internationally?
Yes. Please check checkout for available international shipping options. International delivery times and rates vary by destination.
How do I track my order?
Once your order ships, you will receive a tracking email. Please allow up to 24 hours for tracking updates to appear after the carrier receives the package. You can also click TRACK MY ORDER to get the latest tracking updates.
My tracking says delivered, but I did not receive my package. What should I do?
Please check around your delivery area, with household members, neighbors, or your local carrier first. If you still cannot locate it, contact us at support@mramarisoul.com with your order number and we will help you review the next steps.
Digital Delivery
How will I receive my eBook after purchase?
Your eBook will be delivered as a PDF file by email immediately after purchase, with download instructions included. A download link will also appear on your confirmation page at checkout.
If I order a Paperback + eBook bundle, will they arrive together?
No. The eBook is delivered immediately by email and on the confirmation page after checkout. The paperback ships separately according to the shipping method selected at checkout.
What devices is the eBook compatible with?
The eBook is delivered as a PDF and is compatible with Apple Books, Google Play Books, and any PDF reader on desktop, tablet, or mobile.
Can I read the eBook without internet?
Yes. Once downloaded, the PDF can be opened offline on any compatible device or PDF reader.
I did not receive my download email. What should I do?
Please check your spam or junk folder first. If you still cannot locate it, contact us at support@mramarisoul.com and we will resend it promptly.
Returns & Refunds
What is your return policy for paperback books?
We accept returns within 30 calendar days of shipment for paperback books in their original condition. Return shipping costs are the responsibility of the buyer.
How do I start a return?
Contact us at support@mramarisoul.com with your order number within 30 days of shipment. We will provide return instructions.
Can I return a bundle that includes a digital eBook?
For Paperback + eBook bundles, the eBook portion is non-refundable once delivered. If the paperback is returned in original condition within the return window, the digital portion will be deducted from the refund.
Can I return a digital eBook?
Because digital files are delivered immediately upon purchase, eBook-only orders are not eligible for return. If you are experiencing a delivery or access issue, please contact us and we will resolve it.
My book arrived damaged. What do I do?
Please contact us at support@mramarisoul.com with a photo of the damage and your order number. We will make it right.
When will I receive my refund?
Once the returned paperback is received and inspected, the refund will be issued to the original payment method. Your bank or payment provider may take additional time to post the refund.
Choosing the Right Book
Which book should I start with?
Begin with Book I, Reflections Of A Man, if you are new to the series or unsure where to begin. Book I is the foundation. It gives language to what many readers have been feeling but have not fully been able to name.
If you have already read Book I and are ready for the next part of the journey, Book II is the next step.
Book III is a 60-day guided journal for readers who are ready to move from reflection into daily practice. If you have not read Books I and II yet, we recommend beginning there first.
Are these books only for women going through a breakup?
No. These books speak to women at different points in their emotional lives. Some are still in a relationship that does not feel right. Some have left and are working through what comes next. Some are rebuilding and want a structured daily practice.
Recognition is the entry point, not a specific life event.
Are these books only for women?
The books speak primarily to women, but they also include sections written for men and for couples. Many women read them for themselves, while others share them with someone they love. The starting point is still Book I, especially for anyone new to the series.
How long does it take to read?
Books I and II can often be read in a weekend, though many readers return to them again and again. They are designed to be kept close and revisited when you need the words.
Book III is a 60-day guided journal used daily over two months.
Gifts
Are these books appropriate to give as a gift?
Yes. These books can be a thoughtful gift when chosen carefully. If you are not sure where she is emotionally, Book I is the safest place to begin.
If you know she is ready for a deeper journey, the Books I & II set gives her the first two books in the order they are meant to be read.
Book III is best for someone already familiar with the series and ready for a guided 60-day journal.
Which book should I give as a gift?
If you are unsure, choose Book I. It is the safest and most natural starting point.
If she already has Book I, Book II is the next step.
If you want to give her the first part of the journey together, the Books I & II set is the strongest gift option.
Is Book III a good gift?
Book III can be a meaningful gift for the right person, but it is not the safest first gift. It is a guided 60-day journal best suited for someone who has already read Books I and II, or someone who is clearly ready for daily reflection and personal work.
Formats & Editions
What formats are available?
Books I and II are available in paperback, eBook, and select Paperback + eBook bundles.
Book III is currently available as a paperback 60-day guided journal.
Books I and II are also available together as paperback and eBook sets. The Complete Journey set includes all three books.
What is included in the Books I & II set?
The Books I & II set includes Reflections Of A Man and Reflections Of A Man II. Book I gives the foundation. Book II continues the journey into decision, letting go, and rebuilding.
What is included in the Complete Journey set?
The Complete Journey set includes Books I, II, and III. It is best for readers who want the full path from recognition, to clarity, to daily reflection and growth.