For assistance regarding order status and or shipment tracking details, please select our "Track Orders" option from the menu list above. For all other inquires, use the contact form below. When inquiring about a specific order, you must include the order number and the email used to place the order.
Please note that due to coronavirus (COVID-19) safety precautions, we currently have limited support team staffing so wait times may be longer. We ask that you do not submit more than one inquiry. Multiple inquiries will cause our system to reset your position in the queue and lead to significant increases to your wait time.
If you are inquiring about a delayed delivery, note that the USPS has issued the following nationwide alert:
"DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED. PRIORITY MAIL EXPRESS® SERVICE WILL NOT CHANGE."
As these are unprecedented times, we ask for your patience and understanding.