Terms of service
Terms of Service
Last updated: May 15, 2026
Welcome to Mr. Amari Soul. This website and online store are operated by Amari Soul, LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Amari Soul, LLC, Amari Publishing House, and the Mr. Amari Soul brand, as applicable.
By accessing this website, browsing our products, placing an order, downloading a digital product, creating an account, submitting a review, or otherwise using our website or services, you agree to these Terms of Service.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use this website or purchase products from us.
By placing an order on our website, you agree to these Terms of Service, our Shipping Policy, our Return & Refund Policy, our Privacy Policy, and any product-specific terms that apply to your purchase.
1. Business Information
This website is operated by:
Amari Soul, LLC
3727 W Magnolia Blvd., Ste. 141
Burbank, CA 91505
USA
Customer support: support@mramarisoul.com
You may request a copy of our business contact information by emailing us at support@mramarisoul.com.
2. Our Store
We sell books, digital products, bundles, and related products through our website. Our products may include, but are not limited to:
- Paperback books
- eBooks and digital downloads
- Paperback and eBook bundles
- Book bundles and gift products
- Bookmarks, cards, inserts, and related items
- Children’s books or activity books
- Future companion products, journals, courses, or digital materials
Some products may be physical, some may be digital, and some may include both physical and digital components. Different delivery, return, and refund rules may apply depending on the product type.
3. Eligibility to Use This Website
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using the website with the involvement and permission of a parent or legal guardian.
This website is intended for adults. It is not directed to children under 13, and we do not knowingly collect personal information from children.
4. Orders and Acceptance
When you place an order, you agree that all information you provide is accurate, complete, and current.
We reserve the right to accept, refuse, cancel, or limit any order for any reason, including but not limited to:
- Suspected fraud
- Incorrect billing or shipping information
- Product availability
- Pricing or description errors
- Unauthorized resale activity
- Abuse of our policies
- Violation of these Terms
If we cancel an order after payment has been processed, we will issue any applicable refund to the original payment method.
5. Pricing, Payment, and Taxes
Prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change prices, product availability, product descriptions, promotions, bundles, and offers at any time without notice.
Taxes, shipping costs, discounts, and other charges are calculated at checkout where applicable. You are responsible for any taxes, duties, customs fees, or other charges imposed by your jurisdiction or delivery location.
Payment must be received before an order is processed.
6. Payment Disputes and Chargebacks
If you believe there is an issue with your order, you agree to contact us first so we can try to resolve the matter.
Filing a chargeback or payment dispute for an order that was validly placed, fulfilled, delivered, or digitally delivered may result in cancellation of access to digital products, refusal of future orders, or suspension of account access, where permitted by law.
We reserve the right to provide order records, tracking information, delivery confirmation, digital delivery records, customer communications, fraud-prevention records, and other relevant documentation to payment processors, banks, fraud-prevention services, carriers, or other parties involved in resolving a payment dispute.
7. Promotions, Discounts, and Gifts
Promotions, discounts, free gifts, bundles, and special offers may be changed, limited, or discontinued at any time.
Promotions cannot be applied retroactively unless we state otherwise. Free gifts, bonus items, bookmarks, inserts, or promotional items have no cash value and may not be returned for credit or refund unless required by law.
If an order containing a promotional item is returned, the promotional item must also be returned in unused condition. If it is not returned, we may deduct its stated or reasonable value from any refund, where permitted by law.
8. Cancellations
Orders can only be cancelled before they are processed.
Once a tracking number has been issued, the order cannot be cancelled. If your order has already shipped and you wish to return it, please follow our Return Policy.
9. Shipping
Orders of $30 or more qualify for free standard shipping within the United States.
Orders placed before 10:00 AM PST ship the same business day. Orders placed after 10:00 AM PST ship the following business day.
Estimated domestic shipping timeframes are:
- Priority: 2–3 business days
- Standard / Media Mail: 6–8 business days
International shipping is available. Estimated international delivery is 10–21 business days from the shipment date, depending on destination and customs processing.
Shipping timelines are estimates and are not guaranteed. Delivery may be affected by carrier delays, weather, holidays, customs processing, incorrect addresses, or events outside of our control.
10. Shipping Delays
We work to ship orders within the timeframes stated on our website. If we learn that we cannot ship your order within the stated timeframe, we may contact you with an updated shipping estimate.
Where required by law, you will have the option to agree to the delay or cancel the affected portion of your order for a refund.
If we determine that we cannot fulfill an order, we may cancel the order and issue a refund to the original payment method.
11. Delivery and Address Accuracy
Please review your shipping address carefully before placing your order.
You are responsible for providing a complete and accurate shipping address. If an order is delayed, lost, returned, or misdelivered because of an incorrect or incomplete address, we are not responsible for replacing the order at our expense.
Carrier tracking from USPS, UPS, FedEx, or another shipping provider is considered proof of delivery. If tracking shows that a package was delivered but you did not receive it, you should file a claim directly with the carrier.
12. Undeliverable or Refused Packages
If an order is returned to us because of an incorrect or incomplete address, recipient relocation, unclaimed pickup, refusal of delivery, or another delivery issue not caused by us, the order will be processed as a return.
In those cases:
- Original shipping costs are non-refundable.
- A 15% processing fee will be deducted from your refund.
- If your order qualified for free shipping, the actual shipping cost paid by us may be deducted from your refund.
- If you would like the order reshipped, a new shipping fee will apply.
These cases are not covered by our Free Reshipping Guarantee.
13. Free Reshipping Guarantee
If your order is lost in transit or arrives damaged in transit, we will reship your book at no additional cost, subject to the requirements below.
For a lost package to qualify:
- Domestic packages must not be delivered within 30 days from the shipment date.
- International packages must not be delivered within 60 days from the shipment date.
For a damaged package to qualify:
- The book must arrive in unusable condition, such as torn, crushed, or water-damaged.
- Cosmetic wear to the packaging alone is not covered.
- You must contact support within 7 days of receiving the damaged order.
- You must include photos of the damage and packaging.
This guarantee is intended to make sure your purchase arrives in the condition you expect. If it does not, we will make it right according to this policy.
14. Returns
We want you to feel confident in your purchase. If you are not satisfied, you may return eligible books within 30 calendar days of shipment.
To be eligible for return:
- The book must have been purchased directly from the Mr. Amari Soul website.
- The book must be in unused condition.
- The book must be securely repackaged.
- The packing slip should be included.
- The bookmark should be included if available.
Books purchased from third-party retailers, marketplaces, unauthorized sellers, or other websites are not eligible for return through our website.
15. Refunds
Shipping and handling costs are non-refundable.
If your order qualified for free shipping, the actual cost of shipping paid by us will be deducted from your refund.
A 15% processing fee applies to all returns to cover administrative and restocking costs.
Returns that are visibly used or unsellable may receive a partial refund of up to 50% of the item price. Damaged items will not be accepted as standard returns.
Refunds are issued to the original payment method and are typically processed within 5–7 business days after we receive and inspect the return.
Your bank, card issuer, or payment provider may take additional time to post the refund to your account.
16. Return Shipping
Customers are responsible for return shipping unless otherwise authorized by our support team.
If we provide a prepaid return label, the cost of that label will be deducted from your refund unless we state otherwise in writing.
17. Bundle Returns
If your order included a physical book bundled with a digital eBook and you return the physical book, the retail value of the digital component will be deducted from your refund.
Digital eBook sales are final once delivered and cannot be returned.
If a bundle includes multiple physical items, all eligible physical items must be returned in unused condition unless our support team authorizes a partial return.
18. Digital Purchases and Digital License
All digital eBook sales and digital download sales are final once delivered, accessed, or made available to you, except where required by applicable law.
When you purchase a digital product, you are purchasing a limited, non-exclusive, non-transferable, revocable license for personal use only. You do not purchase ownership of the underlying content, copyright, files, design, layout, or intellectual property.
You may not copy, share, upload, forward, resell, distribute, reproduce, modify, publish, sublicense, make available, or otherwise transfer any digital product to another person, website, platform, marketplace, file-sharing service, artificial intelligence system, dataset, or digital repository.
You may not remove copyright notices, bypass access controls, share download links, share account access, or use digital files for commercial purposes without written permission.
If you experience trouble accessing a digital product purchased from our website, contact support so we can help you resolve the issue. We are not responsible for access issues caused by incorrect email addresses, customer device limitations, third-party apps, deleted emails, account changes, or actions outside our control, but we may provide reasonable support where possible.
19. Sustainability
We are committed to reducing waste. Whenever possible, gently used returns may be donated to local charities, and unsellable items may be responsibly recycled.
20. Product Descriptions and Availability
We try to describe and display our products as accurately as possible. However, we do not guarantee that product descriptions, images, pricing, availability, or other content on the website will always be complete, current, or error-free.
We reserve the right to correct errors, update product information, change or discontinue products, limit quantities, or cancel orders affected by inaccurate information.
21. Policy Conflicts
If these Terms conflict with a product-specific policy, the product-specific policy controls for that product.
If these Terms conflict with our Privacy Policy regarding personal information, the Privacy Policy controls.
If these Terms conflict with rights that cannot be waived under applicable consumer protection law, those non-waivable rights control.
22. Customer Service Communications
Customer service communications are provided to help resolve individual order issues. They do not modify these Terms unless we clearly state in writing that a specific exception has been approved by an authorized representative of Amari Soul, LLC.
Any exception we approve for one customer or one order does not create a continuing obligation to approve the same or similar exception in the future.
23. Intellectual Property
All content on this website is owned by or licensed to Amari Soul, LLC, Amari Publishing House, or the Mr. Amari Soul brand.
This includes, but is not limited to:
- Books and excerpts
- eBooks and digital downloads
- Website copy
- Product descriptions
- Images and product photography
- Cover art
- Logos and trademarks
- Page layouts
- Design elements
- Videos, graphics, and promotional materials
- Email content
- Downloadable files
- Any other written, visual, or digital content
You may not copy, reproduce, republish, upload, post, transmit, distribute, sell, resell, modify, scrape, create derivative works from, or otherwise exploit any content from this website without prior written permission.
You may not use our content, books, downloads, excerpts, images, or website materials to train artificial intelligence systems, machine learning models, datasets, or automated content systems without our prior written permission.
Short quotations may be permitted only where allowed by law, such as for reviews, commentary, criticism, scholarship, or other legally permitted uses.
For rights, licensing, educational, business, or promotional use inquiries, please contact us in writing.
24. Trademarks and Brand Use
The names Mr. Amari Soul, Amari Soul, Amari Publishing House, Reflections Of A Man, related book titles, logos, product names, and brand elements may be trademarks, trade names, or protected brand assets.
You may not use our names, marks, logos, images, product listings, book covers, or other brand materials in a way that suggests sponsorship, endorsement, affiliation, authorization, or resale approval without written permission.
25. Unauthorized Resale
Products purchased from this website are intended for personal use, gift use, or other authorized use only.
Purchasing products from this website does not make you an authorized reseller, distributor, wholesaler, marketplace seller, or representative of Amari Soul, LLC, Amari Publishing House, or Mr. Amari Soul.
You may not resell, relist, bundle, advertise, or distribute our products in a way that suggests authorization, sponsorship, affiliation, wholesale approval, or brand partnership without written permission.
We reserve the right to refuse, cancel, limit, or investigate orders that appear to be intended for unauthorized resale, marketplace arbitrage, counterfeit activity, misleading listings, policy abuse, or misuse of our intellectual property.
We also reserve the right to limit quantities, cancel bulk orders, or refuse service to accounts, addresses, or payment methods associated with unauthorized resale activity.
26. Reviews, Testimonials, and User Submissions
If you submit a review, testimonial, comment, photo, video, message, or other content to us or through the website, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, display, publish, edit for formatting, distribute, and promote that content in connection with our business, website, marketing, advertising, social media, and customer communications.
You agree that any content you submit:
- Is truthful and reflects your honest experience.
- Does not violate the rights of another person.
- Does not contain unlawful, abusive, threatening, defamatory, obscene, or misleading material.
- Does not include private or sensitive information about yourself or another person.
- Does not impersonate another person.
- Does not contain spam, malware, or unauthorized promotions.
We may moderate, refuse, edit for formatting, or remove submissions that violate these Terms, contain inappropriate content, include private information, appear fraudulent, or are unrelated to the product or service.
We do not require reviews to be positive. We do not knowingly publish fake reviews or testimonials.
We do not suppress reviews solely because they are negative. We may remove or refuse reviews that contain unlawful content, private information, harassment, threats, spam, fraudulent claims, conflicts of interest, irrelevant content, or content that violates these Terms.
If we offer any incentive for submitting a review, the incentive will not be conditioned on the review being positive, and any required disclosure must be made.
27. No Professional Advice
Our books, journals, digital downloads, emails, website content, and related materials are provided for reflection, education, personal growth, and literary purposes.
They are not therapy, counseling, medical advice, mental-health treatment, legal advice, financial advice, crisis support, or a substitute for working with a qualified professional.
Nothing on this website creates a therapist-client, counselor-client, attorney-client, doctor-patient, coaching, advisory, or professional relationship.
We do not evaluate, diagnose, intervene in, or provide individualized guidance for abusive, unsafe, or emergency situations.
If you are in danger, experiencing abuse, facing a crisis, or need professional support, contact emergency services, a crisis hotline, law enforcement, a licensed professional, or another qualified resource in your area.
28. No Guaranteed Results
Every reader’s experience is personal. We do not guarantee any specific emotional, relational, personal, spiritual, financial, legal, or life outcome from reading or using our products.
Any reader experience, testimonial, review, or story reflects that individual’s personal experience and should not be understood as a promise that you will have the same result.
29. Anonymous Author and Customer Service Boundaries
Mr. Amari Soul is an author and brand voice. Purchasing a product, submitting a review, emailing support, commenting on social media, or engaging with our content does not create personal access to the author.
Customer service is provided for order support, product access, shipping issues, returns, refunds, and website-related questions.
We do not provide personal relationship advice, private coaching, counseling, live consultation, direct author responses, or individual guidance through customer service, email, social media, or any other channel.
30. Support Boundaries
We may decline to respond to messages that are abusive, threatening, harassing, sexually explicit, unsafe, unlawful, or unrelated to customer service.
We may also report threats, fraud, abuse, or unlawful conduct to appropriate parties where permitted or required by law.
31. Marketing Communications
By providing your email address or phone number, you may receive transactional messages related to your order, account, delivery, digital access, customer service, or other service-related matters.
You may also receive marketing emails or SMS messages if you have provided consent where required.
You can unsubscribe from marketing emails using the unsubscribe link provided in those emails. For SMS, you may opt out by following the instructions provided in the message, such as replying STOP where applicable.
Even if you unsubscribe from marketing messages, we may still send transactional or service-related communications.
32. Privacy
Your use of this website is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information, as well as the privacy choices that may be available to you.
If there is a conflict between these Terms and our Privacy Policy regarding personal information, the Privacy Policy controls.
33. Third-Party Services
Our website may use third-party platforms and service providers, including but not limited to Shopify, payment processors, shipping carriers, fulfillment providers, analytics tools, review platforms, advertising partners, email/SMS providers, and customer support tools.
We are not responsible for the actions, policies, errors, outages, delays, or practices of third-party services outside of our control.
Your use of third-party services may also be governed by their own terms and privacy policies.
34. Links to Third-Party Websites
Our website may contain links to third-party websites or services. These links are provided for convenience only.
We do not control and are not responsible for third-party websites, content, products, services, policies, or practices.
35. Prohibited Uses
You may not use this website or our products for any unlawful, abusive, fraudulent, or unauthorized purpose.
Prohibited uses include, but are not limited to:
- Violating any law or regulation
- Infringing our intellectual property or the rights of others
- Copying, sharing, uploading, reselling, or distributing digital products
- Scraping, harvesting, or extracting website content
- Using our content for AI training without permission
- Attempting to interfere with website security or functionality
- Submitting false, misleading, or fraudulent information
- Placing unauthorized reseller orders
- Harassing, abusing, threatening, or impersonating others
- Uploading malware, spam, or harmful code
- Misrepresenting your affiliation with us
- Using our products or content in misleading commercial listings
We reserve the right to suspend or terminate access to the website or cancel orders if we believe these Terms have been violated.
36. Subscriptions and Recurring Products
We may offer subscriptions, memberships, recurring products, or automatically renewing services in the future.
If we do, the specific renewal terms, billing frequency, cancellation method, and any required consent language will be disclosed at the time of purchase.
No product renews automatically unless the checkout page or product page clearly states that it is a recurring or automatically renewing purchase.
37. Disclaimer of Warranties
The website and all products, content, materials, and services are provided “as is” and “as available,” except as expressly stated in our policies or required by applicable law.
We do not guarantee that the website will be uninterrupted, secure, error-free, or available at all times.
We do not guarantee that product descriptions, images, content, or website materials will be free of errors, although we reserve the right to correct errors when identified.
38. Limitation of Liability
To the fullest extent permitted by law, Amari Soul, LLC, Amari Publishing House, Mr. Amari Soul, and our owners, officers, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the website, purchase or use of products, inability to access products, shipping delays, third-party service issues, or reliance on website content.
Nothing in these Terms limits liability that cannot be limited under applicable law.
39. Indemnification
You agree to indemnify and hold harmless Amari Soul, LLC, Amari Publishing House, Mr. Amari Soul, and our owners, officers, employees, contractors, service providers, and affiliates from any claim, demand, loss, liability, damages, cost, or expense, including reasonable attorneys’ fees, arising from your violation of these Terms, misuse of the website or products, infringement of intellectual property rights, fraudulent conduct, or violation of applicable law.
40. Governing Law
These Terms and any dispute arising from or relating to these Terms, the website, or purchases made through the website will be governed by the laws of the State of California, without regard to conflict-of-law principles.
Any dispute, claim, or legal proceeding arising from or relating to these Terms, the website, or purchases made through the website shall be brought in the state or federal courts located in California, unless applicable law requires otherwise.
Nothing in this section limits any consumer protection rights that may apply under the laws of your state, country, or jurisdiction.
41. Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
42. No Waiver
Our failure to enforce any part of these Terms does not waive our right to enforce that part or any other part of these Terms later.
43. Changes to These Terms
We may update these Terms from time to time for legal, operational, business, or regulatory reasons.
When we update these Terms, we will post the revised version on this page and update the “Last updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
44. Contact Information
Questions about these Terms may be sent to:
Amari Soul, LLC
3727 W Magnolia Blvd., Ste. 141
Burbank, CA 91505
USA
Email: support@mramarisoul.com
For privacy-related questions, please refer to our Privacy Policy or contact privacy@amarisoul.com.